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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Spencer Durnwald

March 23, 2026

5  out of  5
rating by Spencer Durnwald
"Great working with Charles and the team as a recent Washington resident. Theo was very helpful and thorough.. really made the process smooth and easy. Would recommend !"
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Anne Stavrica

March 23, 2026

5  out of  5
rating by Anne Stavrica
"Theo at Charles Cohen State Farm is exceptional. She reaches out to me regarding any concerns about my coverages, is an expert in her field, understanding the ins and outs of the different coverages better than any other insurance specialists I have worked with, and customizes different options for me to help me find the best fit. She leaves me feeling better than when the conversation began. She doesn’t try to “sell” me but is wonderful at finding solutions. She always goes above and beyond, and I trust her to look after all of my insurance needs. State Farm is the best of the best, and Theo, Tanya, and Charles are the best of the best." Thank you, Theo, Tanya, and Charles, for taking such good care of us!!"
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Bri Cee

March 19, 2026

5  out of  5
rating by Bri Cee
"Thank you so much for helping me lower my monthly bill Theo! I’ve known Charles and Tanya for years and you are an excellent addition! Super straightforward and easy to understand what I was changing to lower my rate!"
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Ryan Hardy

March 19, 2026

5  out of  5
rating by Ryan Hardy
"What a wonderful team to work with, I have had them for years and always there to give me the information and the direction I need to get on with my day. I like that when I call this branch I am not met with a customer service number tree and a random representative, rather a friendly familiar voice whom I'm confident is going to give the answers I need Appreciate you Theo , Tanya and Charles"
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Liam Burke

March 17, 2026

5  out of  5
rating by Liam Burke
"Theo was great to talk to and helpful!"
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Antwinett Lee

March 14, 2026

5  out of  5
rating by Antwinett Lee
"Charles Cohen State Farm is awesome. The staff are friendly and always willing to help."
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Haoran Wang

March 13, 2026

5  out of  5
rating by Haoran Wang
"I had a great experience working with Theo to set up both my auto and home insurance. She was incredibly helpful and managed to save me a lot of money by applying every available discount. She took the time to explain the services in detail so I knew exactly what I was signing up for. Highly recommend her for your insurance needs!"
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Shalomel Jatau

March 12, 2026

5  out of  5
rating by Shalomel Jatau
"I have had great experiences from Tanya (previously) and now Theo! I have received quick responses and follow ups. Grateful for the auto discounts through rental insurance! I have no complaints"
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Kenneth Meads

March 9, 2026

5  out of  5
rating by Kenneth Meads
"Great response time to questions, very knowledgeable, and great rates compared to competitors"
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Ella Giacchetti

March 7, 2026

5  out of  5
rating by Ella Giacchetti
"I’ve always had a great experience with State Farm! It’s a super easy claims process, the team was patient with my questions, and they genuinely cared about how I was doing and the progress on my car. Appreciate the help, team!"
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jbelly222

March 7, 2026

5  out of  5
rating by jbelly222
"My family and I have trusted The Charles Cohen State Farm team for over 26 years. I know State Farm is a large company, but this group really lives up to the tagline of being a Good Neighbor. Every time we call or stop by the staff consistently and skillfully handle our changing needs. On my husband's first deployment (over 23 years ago) I would get calls checking in on us! Who does that? Recently, I had a minor car accident. The whole process was easy and seamless. Definitely above and beyond what I anticipated the process to be. Whatever stage of life you happen to be passing through, I highly recommend joining hands with the Cohen team!"
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Mark Garrido

March 6, 2026

5  out of  5
rating by Mark Garrido
"Charles Cohen and his agents Tanya and Theo do an amazing job of taking care of my auto and homeowners insurance policies. I can’t speak highly enough of their attention, thoroughness and caring service. I recommend this agency highly and without reservation"
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Vit Mikhaylov

March 2, 2026

5  out of  5
rating by Vit Mikhaylov
"Charles and Tanya have been so amazing helping my family and friends! I would highly recommend State Farm Insurance to anyone and everyone! Thank you so much again for being so kind and helpful!"
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Trisha Creaven

February 27, 2026

5  out of  5
rating by Trisha Creaven
"⭐⭐⭐⭐⭐ I needed condo insurance quickly after my previous carrier didn’t renew my policy. I contacted State Farm who were amazing to work with!! They helped me not only secure condo insurance but bundled my auto policy, saving me at least $50 per month along with getting me better coverage!! My agent Theo was very patient, knowledgeable, and never rushed me. She mentioned she loves insurance and helping people and I could certainly hear that in her voice!! She took the time to explain all my options and not only helped me find ways to save money but got better coverage with both condo and car insurance. Excellent service — highly recommend!! I’m so happy my friend recommended State Farm. Thank you Theo! State Farm"
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Cielito P.

February 27, 2026

5  out of  5
rating by Cielito P.
"We have worked with Tanya at this office for seven years +. We learned about Charles Cohen by word of mouth from a friend and we're happy with their impeccable service. Tanya is very responsive, keeps us updated on our accounts and let's us know how we can save money. We highly recommend!"
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Yelena Mishchenya

February 25, 2026

5  out of  5
rating by Yelena Mishchenya
"I’ve had a great experience with State Farm. The team is friendly, patient, and knowledgeable. When I recently filed a claim, the process was smooth and fast, and they kept me informed every step of the way. Their prices are very reasonable compared to other companies I looked at. They made a stressful situation much easier, and I truly appreciate their support. Highly recommend!"
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Liana Jamison

February 14, 2026

5  out of  5
rating by Liana Jamison
"I have been a customer with Charles for many years & he, along with his super-friendly and extra-helpful assistants, Tanya & Theo, have saved me so much money. They are extremely flexible and always go the extra mile for you. They really do care about you. I highly recommend them."
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stephanie Carrillo

February 13, 2026

5  out of  5
rating by stephanie Carrillo
"I have been using this office for my car and house insurance for over 17 years. Everyone is so helpful and understanding. They communicate well, check in with you when appropriate, and help you work through any pain points that you may be experiencing with State Farm over a claim or other issues. I highly recommend them."
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anon anon

November 23, 2025

1  out of  5
rating by anon anon
"sent unsolicited junkmail to my address"
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Karen Shiveley

May 25, 2024

5  out of  5
rating by Karen Shiveley
"My insurance agent for years and Charles is a great guy."
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mary frimer

August 10, 2021

5  out of  5
rating by mary frimer
"I have worked with this company for over 20 years and will not go with anyone else. They respond immediately to my needs, are always willing to help and give in general wonderful service."
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Dan Ivanis

November 2, 2020

1  out of  5
rating by Dan Ivanis
"Stay away from this place. When things are going well, they are fine, but when you really need help, they are no where to be found. Clueless. Helpless"
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Nicholas Klacsanzky

March 12, 2020

5  out of  5
rating by Nicholas Klacsanzky
"Very helpful and friendly staff."
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Angelica Wilson

May 24, 2019

5  out of  5
rating by Angelica Wilson
"The best State Farm office in Seattle, love Carol!"